Privacy Policy
OUR PRIVACY COMMITMENT TO YOU
At City National Bank of West Virginia, we recognize, respect, and protect the personal privacy rights of all of our customers. We realize that our customers entrust us with their personal information and it is our policy to maintain our customers’ information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information, as well as personal information of all consumers who visit our bank and website.
CONFIDENTIALITY AND SECURITY OF NONPUBLIC PERSONAL INFORMATION
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
NONPUBLIC PERSONAL INFORMATION WE COLLECT
We collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income.
Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions, and credit card usage.
Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
NONPUBLIC PERSONAL INFORMATION WE DISCLOSE
We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. For example, we may disclose information about you to third parties to assist us in servicing your loan(s) or account(s) with us, to government entities in response to subpoenas, and to credit bureaus. In addition, we may disclose the information we collect about you described above to companies that perform marketing services on our behalf and to financial institutions for the purpose of jointly offering financial products and services to you, such as mortgage bankers, securities brokers/dealers and insurance agents. These companies are contractually required to adhere to our strict standards of information security and confidentiality. They are not allowed to use our customer information for any purpose other than the intended service.
FORMER CUSTOMERS
If you close your accounts or your relationship becomes inactive, we will continue to treat the information we have collected about you in accordance with this Notice.
OTHER INFORMATION
This privacy policy applies to products or services provided by City National Bank of West Virginia, used primarily for personal, family or household purposes (not business purposes). We reserve the right to change our Financial Privacy Policy at any time.