Contact Us

Whether you want to sign up for an account or learn more about City National Bank products, we're here to help. Contact us at any of our convenient locations.

Contact City National Bank



Lost or Stolen Debit Card



Debit Card Issues


888-816-8064    M-F 8am-8pm, S 8am-5pm 

Debit Card Fraud


If your card is blocked by our fraud detection system and we are unable to contact you by phone or text, you may call this number. We will notify you by mail if we cannot reach you by phone. Please do not call this number to report lost or stolen cards.


Reset Debit Card PIN



Online Banking Access


888-816-8064    M-F 8am-8pm, S 8am-5pm

Telephone Banking



Home Equity Products 



Loan Payments


800-598-2489 ext. 68327
Deposits/Questions by Mail

25 Gatewater Road

PO Box 7520

Cross Lanes, WV 25356-0520


e-Banking Customer Support Center

1-888-816-8064 M-F 8am-8pm, S 8am-5pm


Not sure who to call? Just call your local City National Bank branch.